Tel: 1-888-526-0554

© 2019 by MSJ IT Services, Inc.

Enable Office 365 Two-Factor Authentication

We want everyone to enable two-factor authentication and we're here to help.​

For Office 365, your network administrator will need to enable 2FA using these steps.

1. Visit https://portal.office.com.

2. If prompted, enter your account e-mail and password.

3. Open the Admin section.

4. Open the Active Users page from the left navigation pane.

5. Click Multi-Factor Authentication in the top header of the user list.

6. Select the user that you would like to enable 2FA and then click the Enable link.

7. Review the warning and click enable multi-factor auth

It is now time for the user to take over. The remaining steps are for the user.

8. Install the Microsoft Authenticator app on your phone. 

Google Play Store: https://play.google.com/store/apps/details?id=com.azure.authenticator&hl=en_CA

Apple Store: https://apps.apple.com/ca/app/microsoft-authenticator/id983156458

9. Visit https://aka.ms/MFASetup in your web browser

10. Log in if required.

11. You are now prompted to select your authentication method. Select Mobile App.

12. "Receive notifications for verification" will give you a push notification on your phone each time you log in. "Use verification code" will make you enter the code on your phone. Either option is acceptable. Select one.

11. Click Set Up

12. You will be prompted with a QR code. Scan the QR code with the Microsoft App and follow the remaining prompts to finalize 2FA.

13. At the end of the process, you will be prompted with an application password. Take a copy of the password. If you use Outlook to read your Office 365 email, you will need to use this password to check email as it is separate from your two-factor authentication protected password.

Warning: Microsoft permits the use of SMS and Voice calls for two-factor authentication. We recommend that users do not select these options due to the proliferation of SIM Swapping.

We recommend that you use the Mobile Application on your phone (this requires the physical phone).